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UNI Europa response to the European Commission consultation on AI ethics guidelines

Monday 4 February 2019

The European Commission has launched a public consultation on draft ethics guidelines for trustworthy artificial intelligence. This has been drafted by the High-level Expert Group on AI the Commission has set up earlier in 2018. UNI Europa acknowledges the innovative potential of AI and new technologies that can be beneficial for our society. However, these…

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New Good Work, Good Health Guidelines unveiled to combat psychosocial hazards in work

Thursday 17 January 2019

Today, 17th January, UNI Europa – the European trade union federation for the services sector – and its social partner, ETNO, the Association representing Europe’s leading providers of digital networks and services, held a high-level workshop on mental health in the new world of work. As part of the EU funded project ‘Ensuring the mental…

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Good Work, Good Health II Guidelines

Thursday 17 January 2019

As part of the EU funded project ‘Ensuring the mental wellbeing of ICT employees in the new world of work – revising the Good Work, Good Health Guidelines’ (VS/2017/0366), the social partners are investigating the impact of digitalisation and how it creates new challenges for the health and safety of ICT employees. As a follow…

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Trade unions commit to hold Teleperformance to account for human rights violations

Thursday 18 October 2018

Trade unions operating in the ICTS sector all over the world have come together to jointly state their commitment to ensure that Teleperformance workers have their human and labour rights respected through the publication of the Teleperformance Alliance statement. Teleperformance, headquartered in France, is the largest contact centre company in the world, operating in 76…

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