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Trade unions commit to hold Teleperformance to account for human rights violations

Thursday 18 October 2018

Trade unions operating in the ICTS sector all over the world have come together to jointly state their commitment to ensure that Teleperformance workers have their human and labour rights respected through the publication of the Teleperformance Alliance statement. Teleperformance, headquartered in France, is the largest contact centre company in the world, operating in 76…

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DXC Belgium workers protest in Paris

Monday 11 June 2018

Today, Monday June 11th, a delegation of union representatives from DXC Belgium was received by the representatives of all five French trade union confederations, supported by the chair of their European Works Council, Linda Perkal. They gathered at the Carpe Diem building in La Defense which is the South region HQ of DXC, to distribute…

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Turkish union members begin negotiations with Lufthansa Contact Centre

Thursday 7 June 2018

Turkish workers who are members of the Sosyal-IS union have begun negotiating a collective agreement at the contact centre of German airline Lufthansa. The Lufthansa contact centre employs 268 workers in Turkey and provides customer service to clients in Turkish, German and English. Workers who are members of Sosyal-IS begun organizing workers in early 2018,…

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