Agreement reached by Italian Social Partners on Sales Vs Advice in Banking Sector

Friday 10 February 2017

On 8 February 2017, the Italian UNI Finance affiliated trade unions FABI, FIRST CISL, FISAC CGIL, UILCA, and UNISIN reached an agreement with the Italian Banking Association (ABI) on sales policies and work organisation. The agreement marks an important step in promoting the development of responsible and sustainable sales policies, in alignment with professional ethics, respect for the dignity of human resources and for the central role of customer needs.