The webinar provided an opportunity to showcase UNI Europa’s work on Artificial Intelligence (AI). Birte Dedden, UNI Europa Director for ICTS, gave an overview of the different activities on AI and the role of social partners. Following the publication and promotion of the UNI Europa position paper on AI in 2019, we have organized a…
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Contact centre workers around Europe have and continue to face grave dangers throughout the coronavirus crisis, with many forced to work in dangerous conditions and fearing for their lives. Across the continent there have been reports of call centres failing to ensure workers are able to adopt appropriate social distancing measures. Moreover, the lack of paid sick leave is…
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Joint Statement of the UNI Europa ICTS and the Telecom Industry Representatives The European trade union federation representing telecom workers, UNI Europa ICTS, and the Associations representing the telecoms industry, ETNO and the GSMA, have joined forces to call for swift Institutional action to stop attacks against telecom employees and to promote correct information on…
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Editorial by UNI Europa Regional Secretary Oliver Roethig. Yesterday 19 February 2020, the European Commission has published its long-awaited White Paper on Artificial Intelligence (AI). UNI Europa welcomes the White Paper as a further step towards a European AI strategy that considers both the opportunities and risks of AI and should be based on the…
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Telecom social partners UNI Europa and ETNO promoting diversity and digital skills. On 18 February 2020, the telecom social partners UNI Europa and ETNO kicked off a new project on digital upskilling and diversity. The objective of the new DUFA! Project is to find upskilling pathways targeting especially women and the older workforce in the…
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