Telecommunications is a sector in which new digital tools are regularly being introduced. As such, digital upskilling is key. UNI Europa has launched a project aimed at expanding best practice in digital upskilling. It is a joint project with the employers’ organisation ETNO, the social partners in the telecommunications sector. Oliver Roethig, Regional Secretary of UNI Europa, gives an overview of why this work is so important. Highlighting the joint role of trade unions and employers, he outlines how they are best placed to elaborate training that best responds to the skills gaps and needs of those delivering the work. Mr Roethig also outlines the specific needs and benefits of providing the right upskilling support to older workers. Further information: UNI Europa ICTS and ETNO Begin a 2-Year Social Dialogue Project on Digital Upskilling for All #ThinkDigital interview: Lise Fuhr on “Digital Upskilling for All”